Refunds and Transfers

If you can no longer participate in the event please refer to 'Refund Policy' below to check your available options.

 

Please note the event will not be cancelled due to rain. Race organizers will review the track conditions

leading up to the event and update everyone via the event website. 

 


REFUND POLICY

If you can't find anyone to replace you and would prefer a refund of your entry fee we are able to provide:

50% refund if you advise us by email before the late entry fee date (11:59PM Friday 1st March 2021).

No monetary refund if you advise us after 11:59PM Friday 1st March 2021.

TO CANCEL AN ENTRY

Send an email to run@coastaltrackandtrailrunners.com.au  with the heading “[Your full name] [Your event] Entry Cancellation” Simply mention in the email that you are canceling  your entry.

You will receive a reply email to confirm that your request has been received.

A refund of 50% of your entry will be credited if you advise us by email before the late entry fee date (11:59PM Friday 1st March 2021) 

 

In the event that the event course is, in the opinion of the event organizers, unsafe (for example by reason of heavy rain, high winds, bush fires, "acts of god"), organizers may, in their sole discretion, attempt to re-route the course, find an alternative shortened course or cancel the event. Organisers also reserve the right to cancel the event for any other reason which may include but is not limited to terrorism and war. If the event is cancelled, re-routed or shortened, no refund or transfer to another event will be made.

 

In the case the event is rescheduled your entry will be transferred to the new date.

If you are unable to attend the new date your entry may be transferred to another event.

There  are no transfers within 14 days of the new scheduled date.

 

Due to the scale of the event and travel & commitment involved by competitors, it may not be practical to re-schedule the event to any other weekend.

TRANSFER POLICY
AFTER Sunday 9th August 2020 there are strictly NO Transfers.

 

UPGRADE / DOWNGRADE POLICY

No upgrades or downgrades 

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© 2019 by Coastal Track and Trail Runners