Refunds
cancel
up/down grade

Rules

Must be followed
 

We DO NOT transfer entries

REFUNDS 

If you can no longer participate in the event please refer to 'Refund Policy' below to check your available options.

 

Please note the event will not be cancelled due to rain. Race organizers will review the track conditions leading up to the event and update everyone via the event website. 


REFUND POLICY
If you can't find anyone to replace you and would prefer a refund of your entry fee we are able to provide:

  • 50% refund if you advise us by email before the late entry fee date (11:59PM 1st March 2023).

  • No monetary refund if you advise us after 11:59PM 1st March 2023.

 

Please click on link and fill out

Note- We do not TRANSFER ENTRIES 

 

 DO NOT ASK AFTER THIS DATE [Dates are in place for a reason]

TO CANCEL AN ENTRY

 

Please click on link and fill out

You will receive a reply email to confirm that your request has been received.

A refund of 50% of your entry will be credited if you advise us by email before the late entry fee date (11:59PM 1st March 2023) 



In the event that the event course is, in the opinion of the event organisers, unsafe (for example by reason of heavy rain, high winds, bush fires, "acts of god"), organisers may, in their sole discretion, attempt to re-route the course, find an alternative shortened course or cancel the event. Organisers also reserve the right to cancel the event for any other reason which may include but is not limited to terrorism and war. If the event is cancelled, re-routed or shortened, no refund or transfer to another event will be made.

 

In the case the event is rescheduled your entry will be transferred to the new date.

Due to the scale of the event and travel & commitment involved by competitors, it is not practical to re-schedule the event to any other weekend.

 

Note- We do not TRANSFER ENTRIES 

 

UPGRADE / DOWNGRADE

 

Please click on link and fill out

You will receive a reply email to confirm that your request has been received.

If you have registered for BBTR 2023 in a race,  your training is going well and you wish to upgrade. 

 

UPGRADE:
Please fill out this form and we will adjust your entry to the bigger distance. When this is done CTTR will send you an email to advise you to log back into your registration and pay the difference from the two events. Once the payment has been received, you will be upgraded to the new distance.

 

DOWNGRADE:

If you wish to downgrade, due to many reason. Please fill the form out and once your registration has been downgraded to a lower distance. You will receive and email from CTTR once your entry has been adjusted. There is not refund for downgrading.

COVID-19 (Postponed or cancelled)

 

If in the event we need to postpone this event due to Covid lockdown restrictions on NSW Public Health Order. Your ticket will automatically be transferred to a new date. There will be NO refunds issued.